Last Updated: November 2, 2025

At Feelings Skincare Studio (“Feelings,” “we,” “our,” or “us”), your privacy matters deeply. We are committed to protecting your personal information and providing transparency about how we collect, use, and safeguard it when you visit our website, book an appointment, or engage with our services.

This Privacy Policy explains how we handle personal information from and about our clients, visitors, and prospective clients (collectively, “you”) through our website, booking platform (powered by GlossGenius), and related services (together, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

When you interact with us, you may provide information such as:

• Personal Identifiers: Your name, email address, phone number, and home or billing address.

• Appointment Information: Date, time, and type of service booked.

• Payment Information: Processed securely through GlossGenius and its payment processor, Stripe. We do not store your full payment details.

• Communications: Information shared when you contact us via email, phone, or forms on our website.

• Preferences: Any notes or preferences shared during consultation or booking.

b. Information We Collect Automatically

When you visit our website, we may collect:

• Device and Usage Data: IP address, browser type, operating system, referring URLs, and how you navigate our site.

• Cookies and Analytics: We may use cookies and analytics tools (like Google Analytics) to understand traffic patterns and improve user experience.

• Location Data: If you allow location access, we may use it to show relevant information like nearby availability.

c. Information From Third Parties

If you use our booking system or payment processing via GlossGenius, some information may also be shared with us by GlossGenius or other vendors (e.g., transaction details, appointment confirmations).

2. How We Use Your Information

We use your information to:

• Provide, schedule, and manage appointments and treatments.

• Communicate with you about bookings, reminders, and updates.

• Improve our Services, website performance, and client experience.

• Process payments securely and prevent fraud.

• Comply with legal obligations and respond to lawful requests.

• Send marketing communications (only if you opt in).

3. How We Share Your Information

We do not sell or rent your personal information.
We may share your information only in the following cases:

• Service Providers: With trusted partners such as GlossGenius (for booking and payments), email marketing tools, and analytics providers who perform services on our behalf.

• Legal Requirements: When necessary to comply with the law or protect our rights, safety, or property.

• Business Transfers: If ownership of Feelings Skincare Studio changes, your information may transfer to the new owner in compliance with applicable laws.

• Your Consent: When you authorize us to share your information for specific purposes (for example, collaborating with your dermatologist or sharing before/after photos with permission).

4. Cookies and Analytics

We use cookies and similar technologies to:

• Remember your preferences and improve your browsing experience.

• Analyze how visitors interact with our website.

• Support marketing and ad performance (if applicable).

You can control cookie settings in your browser or opt out of analytics tracking via Google Analytics tools.

5. Your Privacy Choices

You have the right to:

• Access or Update your personal information.

• Unsubscribe from promotional emails at any time by clicking “unsubscribe” in any email.

• Disable Cookies in your browser if you prefer not to be tracked.

• Withdraw Consent for marketing communications or data collection when applicable.

To exercise these rights, contact us at feelings.skincare@gmail.com

6. Children’s Privacy

Our Services are intended for individuals 18 years and older.
We do not knowingly collect information from children under 18. If we learn that we have inadvertently done so, we will promptly delete it.

7. Data Retention

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, and maintain appropriate records for business purposes.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Links to Other Websites

Our website may contain links to third-party websites (such as booking portals or payment processors). We are not responsible for the content or privacy practices of those websites.
Please review their privacy policies — for example, GlossGenius Privacy Policy — to understand how they handle your information.

10. Your State Privacy Rights (U.S.)

Residents of certain U.S. states (such as California) may have specific rights regarding their personal information, including:

• The right to know what personal information is collected and how it’s used.

• The right to request deletion of your data.

• The right to opt out of “sales” or “sharing” of personal information.

To make such a request, please email feelings.skincare@gmail.com with the subject line “Privacy Request.”

We will not discriminate against you for exercising your privacy rights.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or our business practices.
The “Last Updated” date above indicates the latest version.
We encourage you to review this Policy periodically. Continued use of our Services signifies your acceptance of any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 feelings.skincare@gmail.com
📍 Feelings Skincare Studio
Milwaukee, Wisconsin, USA